Friday, June 26

Worth the wait? Inside Kickstarter’s world of delays

In my view, consumer printers are hulking and inscrutable plastic machines, worse to look at than to use. When industrial design students need to be punished, they have to sit alone in a room with one.

So a year ago, I got excited about a new Kickstarter project that promised to change the printing design paradigm. Zuta Labs' printer looked like a tiny marvel: a little machine the size of a large apple that walked across pieces of paper, leaving ink footprints. Twee as a doily collar in a Wes Anderson movie, this device seemed a perfect critique of existing printing technology. I wanted a whole family of them. I wanted to replace my family with them. We'd go to the park, eat ice cream, chase each other though the grass, and during a quiet moment, sitting on a blanket, the printers would inch across my hands and knees, writing, "I'm so happy." Me too, printers. Me too.

Zuta Labs' Kickstarter goal was high ($400,000) and its estimated ship deadline was far off—January 2015. "Buying" a printer through the project was expensive, the reward for a minimum $180 contribution. I had to say no. Ultimately $180 was too much money for that adorable little printer, even if it was the only kind of printer that will ever fit in a tiny New York City apartment. And as I talked myself down, I reasoned that if it succeeds, I can buy it later. Maybe. Hopefully.

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