Thursday, May 5

Frontier outages persist 35 days after switch from Verizon

A visualization of Frontier outage reports on DownDetector. (credit: DownDetector)

A California legislative committee will hold hearings on problems former Verizon customers are having more than a month after their service was switched to Frontier Communications.

Frontier purchased Verizon's FiOS and DSL businesses in California, Florida, and Texas, taking over the fiber and copper networks on April 1. Outages and various other service problems hit customers almost immediately, and Frontier still hasn't solved all the problems.

Mike Gatto, a Democratic legislator from Los Angeles who is chairman of the California State Assembly's Utilities & Commerce Committee, issued a statement yesterday about the "ongoing Frontier Communications telephone and Internet outages after the Verizon FiOS changeover."

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