The hammer comes down—at the workplace. (credit: Riot Games)
League of Legends creators Riot Games have never shied away from the fact that some of its players really, really suck. The company's "tribunal" answer to toxic behavior has paid big dividends in the past few years, but it hasn't zeroed out all rude players—which means Riot still had some recent data handy to connect the dots for an intriguing, workplace-related corollary.
The leading question: Does bad in-game behavior carry over to the workplace? Riot was in a position to know, since its staffers are also avid LoL players—and have apparently signed over permissions for their bosses to track their gameplay.
With help from Google's re:Work staff analytics team, Riot picked through the last 12 months of each staffer's LoL gameplay records and chat logs. The analysts found that in the case of fired employees, 25 percent of them exhibited significantly toxic in-game behavior. This wasn't a surface-level search for vulgar and hateful keywords but rather a deeper, context-specific analysis; according to re:Work, the worst behaviors included "passive aggression (snarky comments) and the use of authoritative language, sometimes using their authority as a Riot employee to intimidate or threaten others."
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