At the end of May, my wife and I received a note from Comcast explaining that we had been getting undercharged for our cable service—and to expect that to stop pretty darn quick. This note set in motion a course of events that would lead to my trip last week to Comcast's Baltimore customer service center to turn in our cable boxes once and for all and cut the cable cord.
Well, sort of. But I'll get to that in a minute.
The move by HBO to break free of cable and offer its programming streamed over the internet certainly played a role in my wife's ascent to the termination of our consumer relationship with Comcast. But it was just one of a number of evolutionary changes in our viewing habits that had all but assured the cable box's demise. When my wife was recovering from surgery just over two years ago, the Ars staff gave her a Roku box to keep her entertained while on home bedrest. We had an Apple TV as well (the first generation), but it hadn't been used for much other than streaming iTunes to our living room. And then when the XBox One arrived last year, it broke things open a bit more.
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