(credit: Down Detector)
Verizon FiOS and DSL networks in California, Florida, and Texas were transferred to Frontier Communications today, completing a $10.54 billion sale announced last year. Although Frontier promised it would be "ready to go day one," there were some problems that left business and residential customers temporarily without service.
@FrontierCorp still no internet for me which is vital to my business. After being on hold for an hour I was disconnected. I'm not delighted
— McStuffins M.D. (@GoCartMozart35) April 1, 2016
There was a "technical issue" involving the integration of systems early in the morning, Frontier spokesperson Brigid Smith told Ars. She did not provide specifics on the cause of the problem or the number of customers affected but said it primarily disrupted service to enterprise and carrier customers in the three states. However, residents have been reporting problems as well through Twitter and the Down Detector website.
The technical problem was resolved at 9:30am ET, Smith said, but customer reports indicate that some have remained without Internet access into the early afternoon. In Florida, an unrelated fiber cut in Tampa caused further outages, but the problems in Texas and California were apparently due only to the system integration mishap.
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