After users made a stink about Evernote's new privacy policy, CEO Chris O'Neill did a lot of backtracking and apologizing. He says the company "communicated poorly" about how it would implement new machine learning features and that it was all just a misinterpretation.
In an interview with Fast Company, O'Neill said that "what was interpreted as a policy that would give Evernote employees the opportunity to read users' notes, was actually a reference to using user data, with their permission, to help improve new features." He added that "you could grant access to that specific note to a support employee to help you troubleshoot the issue."
The privacy policy, related to the company's new machine learning efforts, has now been indefinitely delayed, Evernote announced in a release. Confusingly, O'Neill also stated in a release:
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