Enlarge / Volunteers tally votes during the first-in-the-nation Iowa caucus at the Southridge Mall in Des Moines, Iowa, US, on Monday, Feb. 3, 2020. The app used to submit the results turned out not to be seamless, scalable or robust. (credit: Al Drago/Bloomberg via Getty Images)
Iowa's Democratic Party turned to an untested software platform tied to a mobile application to streamline reporting from its Presidential caucuses last night. What could possibly go wrong?
In a collapse that echoed the failure of a canvassing application used by Sen. Mitt Romney's 2012 presidential bid, the caucus reporting app repeatedly hung as precinct leaders attempted to submit returns. A backup hotline was jammed for hours. And as of the morning after the caucuses, the full results are still not tallied.
The application was built on technology provided by Shadow Inc.—a technology company that received seed funding from the nonprofit ACRONYM. Shadow's CEO, Gerard Niemiria, previously ran the software tools development team for Hillary Clinton's campaign organization. He left an executive position at ACRONYM to launch the company last year.
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